Please read this document carefully before registering or using 9 kelab's services. By using our platform, you agree to comply with all terms and conditions stated herein.
9 kelab's Terms & Conditions are founded on transparency, fairness, and the protection of all parties' interests.
9 kelab only accepts members aged 18 and above. Our age verification system ensures the platform remains free from underage users. Fraudulent registrations will result in immediate account termination with no refund.
Each individual is permitted to hold only one 9 Kelab account. Holding multiple accounts is a serious violation that will result in all related accounts being suspended and their balances forfeited without prior notice.
All deposits and withdrawals at 9 Kelab are processed exclusively through verified payment methods registered in the member's name — including DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, and FPX in MYR.
Every 9 Kelab bonus and promotion is subject to clearly stated rollover requirements. We do not bury conditions in fine print — all bonus terms are fully readable before you accept them.
Your personal information is collected and used solely for account operation purposes, in accordance with Malaysia's Personal Data Protection Act 2010. We do not sell or share your data with third parties without your consent.
9 Kelab is committed to resolving all member complaints fairly and transparently. Our compliance team will investigate each complaint within 5 business days and provide a written response to all parties involved.
Important Note: This Terms & Conditions document constitutes a legally binding agreement between you ("Member" or "User") and 9 Kelab ("Platform", "We", "Company"). By registering, accessing, or using any part of the 9 Kelab platform, you acknowledge that you have read, understood, and agreed to be bound by all terms and conditions set out in this document. If you do not agree with any part of these terms, please discontinue use of our platform immediately.
These 9 Kelab Terms & Conditions (hereinafter referred to as "Terms") govern your access to and use of all services provided by the 9 Kelab platform, including but not limited to slots, Live Casino, Table Games, Sports Betting, poker, and all other related features.
By performing any of the following actions, you are deemed to have fully accepted these Terms:
9 Kelab reserves the right to modify, update, or replace any part of these Terms at any time. Changes take effect immediately upon being published on the platform. It is your responsibility to review these Terms periodically to ensure you remain compliant with the latest version.
To be eligible to register and use 9 Kelab's services, you must meet all of the following requirements without exception:
Warning: If you register by providing false information about your age or identity, 9 Kelab reserves the right to immediately terminate your account, forfeit all balances held within it, and report the matter to the relevant authorities.
Registering for a 9 Kelab account is free and requires accurate, complete personal information. All information provided during registration must be truthful, current, and verifiable.
9 kelab uses 256-bit SSL encryption technology to protect all data transmitted between your device and our servers. However, you are also responsible for ensuring that your device is free from malware and unauthorised access.
9 Kelab offers a range of deposit and withdrawal methods suited for users in Malaysia. All transactions are processed in MYR and must be made through payment methods registered in your own name.
| Transaction Type | Minimum Limit | Maximum Limit | Processing Time |
|---|---|---|---|
| Deposit (DuitNow / FPX) | RM 30 | RM 50,000 / transaction | Instant (< 30 seconds) |
| Deposit (Touch 'n Go / GrabPay) | RM 30 | RM 5,000 / transaction | Immediately |
| Deposit (Boost / ShopeePay) | RM 30 | RM 3,000 / transaction | Immediately |
| Withdrawal (Bank Transfer) | RM 50 | RM 30,000 / day | 1–3 business hours |
| Withdrawal (e-Wallet) | RM 50 | RM 10,000 / day | 15–60 minutes |
Important: Your withdrawal method must match the deposit method used. For example, if you deposited via Maybank2u (FPX), your first withdrawal must go to the same Maybank account. This requirement exists to prevent money laundering and to protect the security of your account.
9 Kelab does not charge any processing fees for standard deposits or withdrawals. However, third-party payment providers may impose their own charges, which are beyond 9 Kelab's control. Please review your payment provider's terms for more details.
Withdrawals exceeding RM 10,000 may require additional identity verification (KYC Level 2) before processing. This is standard procedure to safeguard your funds and ensure compliance with Malaysian financial regulations.
9 kelab offers a wide range of exciting bonuses and promotions for both new and existing members. All bonuses are subject to rollover/wagering requirements that must be met before any withdrawal is permitted.
General Bonus Terms: Bonuses may not be used in combination unless otherwise stated. 9 Kelab reserves the right to void any bonus where there is evidence of abuse, including inconsistent betting patterns, hedging, or multi-account coordination to manipulate bonus terms.
Any attempt to abuse 9 Kelab's bonus system — including but not limited to the use of automated software, multi-account coordination, or betting strategies specifically designed to meet rollover requirements with minimal risk — will result in the cancellation of all related bonuses and winnings, as well as the suspension of the accounts involved.
9 kelab offers a wide range of game categories, including online slots, live casino, table games, football & Sports Betting, and poker. Each game category has its own specific rules that all members must follow.
9 Kelab uses independently certified Random Number Generator (RNG) technology across all applicable games to ensure that every spin, card hand, or game outcome is genuinely random and cannot be manipulated by any party.
As a 9 Kelab member, you agree to conduct yourself with respect and responsibility at all times while using our platform. The following behaviour is strictly prohibited and may result in account suspension or termination:
9 Kelab is obligated to report any suspicious transactions to the relevant authorities in accordance with Malaysia's anti-money laundering laws. Your cooperation in the identity verification process is essential to keeping our platform safe for all members.
9 kelab reserves the right to suspend or terminate any member account without prior notice under the following circumstances:
Right to Self-Exclusion: You also have the right to close your own account at any time. To do so, please contact the 9 Kelab customer support team via email at support@9kelab.click or via live chat. Any remaining balance in your account (after all applicable conditions have been met) will be returned to you within 5 business days.
In the event of an account suspension pending investigation, 9 Kelab will notify you of the investigation status within 10 business days. Accounts suspended for investigation purposes will be unable to access the platform or perform any transactions until the investigation is concluded.
9 kelab takes responsible gaming seriously and provides a range of tools to help members manage their playing habits in a healthy way. We believe gaming should be a source of entertainment, not a burden.
For more information on responsible gambling support resources and how to access professional help, please visit the Responsible Gaming us. If you or someone you know needs immediate assistance, please contact the Malaysia Mental Health Helpline at 1800-88-8000.
9 Kelab provides the gaming platform on an "as-is" basis and makes no express or implied warranties regarding continuous availability, freedom from errors, or fitness for a particular purpose. To the extent permitted by Malaysian law, 9 Kelab is not liable for:
9 kelab's maximum total liability to any member under any circumstances is limited to the amount deposited by that member in the 30 days preceding the claim. This limit does not apply to claims arising from gross negligence or wilful misconduct by 9 kelab.
9 kelab reserves the right to amend, update, or replace these Terms at any time at our sole discretion. Material changes will be communicated to members via their registered email or a prominent notice on the platform at least 7 days before taking effect.
Continued use of the 9 kelab platform following any amendments to the Terms constitutes full acceptance of the updated Terms. If you disagree with the amendments, you have the right to close your account and withdraw your remaining balance before the changes take effect.
Governing Law: These terms are governed by and construed in accordance with the laws of Malaysia. Any dispute arising from or in connection with these Terms shall first be resolved through good-faith negotiation. Should negotiation fail, the dispute shall be referred to binding arbitration under mutually agreed rules. The exclusive jurisdiction of Malaysian courts applies to all matters relating to these Terms.
If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of 9 Kelab's services, our team is here to help.
For formal complaints regarding these Terms & Conditions, please send an email to support@9kelab.click with the subject line "Terms & Conditions Complaint" along with full details of your complaint. Our compliance team will respond in writing within 5 business days.
Now that you've read and understood our Terms & Conditions, you're all set to enjoy the best gaming experience in Malaysia. Register for free today and claim your Welcome Bonus of up to RM 1,000!